Service Operations Consultant

Service Operations Consultant | Nr Guildford | £400 – £500/day

Jonothan Bosworth Recruitment Specialists are currently seeking to appoint a Service Operations Consultant for what is our most recent client to date; a managed cloud, infrastructure and IT consultancy provider based in Surrey.

THE BASICS

This is a key role providing operational and technical support plus consultancy expertise to our clients managed service, acting as point of contact for any technical requirements or queries relating to the services delivered from our client’s Data Centre maintaining services run at maximum efficiency.

As Service Operations Consultant you will assist in the coordination of technical requirements of service operations with other teams and external clients when required as well as creation of standards for design, implementation and configuration of customer and company solutions within the service operations arena.

You will also be required to design, plan and implement installations and removal of hardware and services from our clients Data Centres coupled with escalation support from the Service Desk, provision of technical support to internal systems, Managed Services and customer transformation projects relating to the Service Operations environment.

KEY SKILLS

The ideal candidate should have 5 years+ experience in technical consultancy or Service Operations role with experience of technical environments : Data centre hosting, virtualisation (server and desktop), networking, authentication, storage, security and monitoring.

Service Operation Consultants are required to have solid Hyper-V, VMWare, Windows Server 2012 experience, with proven System Centre skills; (SCCM, SCVMM) and working knowledge of Microsoft Active Directory Domain Services/Group Policy/DNS and SQL.

In addition we are looking for candidates with hands-on Networking Cisco routing & switching and ASA coupled with an awareness of Security best practice (ISO quality standards).

DESIRABLE SKILLS

If you have knowledge or experience of the ‘Public Cloud’ (Azure/AWS), Windows Server 2016, Skype for Business, Commvault, Swivel 2FA, Load Balancing, Sophos UTM, Juniper, Solarwinds NPM / IPAM / NCM / Netflow, System Centre skills; (SCOM, SCSM) then you will be highly sought after.

If you have all this plus experience in a commercial IT Solutions provider or Managed Services environment and ITIL qualified then please apply TODAY!

CONCLUSION

If you are an enthusiastic team player, with a hands-on, pro-active approach to troubleshooting and problem solving with sound documentation and presentation skills coupled with a high level of personal management skills and the ability to make sound and logical judgements within ITIL environments then please apply TODAY!

For more information please contact Oscar at Jonothan Bosworth Recruitment Specialists.